Mr. Rayala Naidu of Tiruvellore applied for a family card but didn'€™t get it for over three years.  5th Pillar sent an RTI application on Mr. Naidu'€™s behalf to the PIO, Taluk Supply Officer (TSO), Tiruvellore on April, 2012.  Within 15 days, the TSO came to Mr. Naidu'€™s residence and completed the required inquiry.  A little while later, Mr. Rayala Naidu informed us that he received the card, a card for which his family waited for three years.